Terms of service.

Last updated: 19.6.2025

These Terms of Service (“Terms”) govern your use of Ferrivia’s website, mobile application, and related services (the “Service”) operated by Ferrivia (“we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. About Ferrivia

Ferrivia is a health companion service designed to help users better understand and manage their iron status through tracking, educational content, and personalized insights. The Ferrivia brand and platform are operated by Powerfuel-ravitsemuspalvelut (Business ID: 2819206-7), a Finnish entity registered in Helsinki, Finland.

“Ferrivia” is a brand name used by Powerfuel-ravitsemuspalvelut. All references in these Terms to “Ferrivia,” “we,” “us,” or “our” refer to Powerfuel-ravitsemuspalvelut as the current legal entity responsible for the Service.

We may in the future operate under a new company name (such as Ferrivia Oy or a related entity). In such a case, rights and responsibilities under these Terms will transfer to the new operating company, and users will be notified accordingly. Continued use of the Service will constitute acceptance of such transfer.

2. Nature of the Service

Ferrivia provides a digital platform designed to help users better understand and track factors related to iron status and wellbeing. The Service includes educational content, symptom tracking, lab result monitoring, and personalized insights.

The Service is intended for informational and self-management purposes only. Ferrivia is not a healthcare provider and does not provide medical advice, diagnosis, or treatment.

3. No Medical Advice

The Service is not a substitute for professional medical advice. Content provided through Ferrivia, including insights and recommendations, is intended for general educational purposes only.

Always seek the advice of a qualified healthcare provider for questions regarding your health. Do not disregard medical advice or delay seeking care based on information obtained from Ferrivia.

If you are experiencing a medical emergency, contact your local emergency services immediately.

4. Eligibility

To use the Service, you must:

  • Be at least 18 years old;

  • Have the legal capacity to enter into a binding agreement;

  • Use the Service solely for personal, non-commercial purposes.

5. Account Registration and Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account. You agree to provide accurate, current, and complete information during registration and to keep your information up to date.

6. Data Privacy and Security

Ferrivia collects and processes personal data in accordance with its Privacy Policy.

Personal data is not shared with third parties. Access is strictly limited to authorized members of the Ferrivia team.

7. Availability and Modifications

We may modify, suspend, or discontinue the Service or any part of it at any time without prior notice. While we aim to provide continuous access, we do not guarantee uninterrupted or error-free operation.

8. Limitation of Liability

To the extent permitted by applicable law, Ferrivia is not liable for:

  • Any harm resulting from reliance on content provided through the Service;

  • Any technical or security issues, including data loss or unauthorized access;

  • Indirect, incidental, or consequential damages.

Ferrivia’s total liability in any matter related to the Service is limited to the amount paid by you (if any) for use of the Service in the 12 months prior to the claim.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to conflict of law principles. Any disputes shall be resolved by the competent courts in Finland.

11. Contact

If you have questions or concerns about these Terms, you may contact us at info@ferrivia.ai.

Powerfuel -ravitsemuspalvelut (Y-tunnus: 2819206-7).
Helsinki, Finland